Should Asked
Questions.

Not sure you’ve got the right roof inspection provider? Here are some questions you should be asking:

Is your company truly independent and unbiased?

If a roof inspection company is independent and unbiased, they are more likely to provide objectively accurate and reliable inspection services. An independent company is not affiliated with any particular roofing products or services, and an unbiased company does not have any financial incentives or prejudices that could affect the accuracy of its inspections. By asking if a company is truly independent and unbiased, you can ensure that you are working with a provider committed to delivering objectively accurate and reliable inspection services.

Do any of the directors or shareholders have shares in any other companies?

It is important to ask roof inspection companies if any of the directors or shareholders have shares in other companies because this information can help you understand potential conflicts of interest. A conflict of interest occurs when a person or company has competing interests or loyalties that could influence their judgment or decision-making. By asking about the directors’ and shareholders’ interests in other companies, you can be aware of any potential conflicts and make an informed decision about whether to work with that company.

Do you receive any payments, entitlements, or benefits from any recommended or referred trades?

Asking roof inspection companies if they receive any payments, entitlements, or benefits from recommended or referred trades can help you understand potential conflicts of interest. If a roof inspection company receives such benefits, they may be more inclined to recommend or refer those trades, even if other trades may be more suitable or cost-effective. This could create a conflict of interest, as the inspection company may focus more on advancing their own interests than on providing objective and unbiased recommendations to the client.

Are your inspectors qualified and experienced in roofing and wall cladding?

The qualifications and experience of inspectors significantly impact the accuracy and reliability of the inspection report. To provide high-quality services, roof inspection companies must hire inspectors with the necessary knowledge and skills to accurately assess the condition of a roof and provide reliable recommendations for any required repairs or maintenance. An inspector who is not qualified or experienced in roofing and wall cladding may miss important issues or defects, leading to inaccurate or incomplete inspection reports and potentially resulting in costly repairs or other problems down the line.

Can you provide trade experience, work history, and references?

Enquiring about a roof inspection company’s trade experience, work history, and references can help you understand the company’s experience, expertise, and reputation. Trade experience and work history provide insights into the company’s level of knowledge and skills, as well as their track record in the industry. By asking for references, you can speak with other clients who have worked with the company and get their perspective on the quality of the company’s services. This can help you make an informed decision about whether the company is a good fit for your needs. Additionally, by asking for trade experience, work history, and references, you can ensure that you are working with a company that is transparent and willing to provide information about their background and qualifications.

Do you provide an NDA between clients and referred trades?

It is crucial to ensure the privacy and confidentiality of your information during the roof inspection process. That’s why it is important to ask roof inspection companies if they provide a non-disclosure agreement (NDA) between clients and referred trades. An NDA is a legally binding agreement that establishes a confidential relationship between two parties and ensures that any sensitive or confidential information shared during the inspection process is kept private.

By asking if the company provides an NDA between clients and referred trades, you can have confidence that your quotes and information will be protected and kept confidential from other vendors. This is especially important for clients and vendors who may have concerns about the confidentiality of their property or business information. By ensuring the company provides an NDA, you can be confident that your information will be protected and kept confidential.

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